Return Policy
Thank you for shopping with Buy Mega Sales Zone. Your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
* You may request a return within 14 days of receiving your order.
* Items must be unused, in their original packaging, and in the same condition that you received them.
* To initiate a return, please email us at return@buymegasaleszone.com with your order number and reason for return.
Non-Returnable Items
Certain items are not eligible for return, including:
* Perishable goods (e.g., food, flowers)
* Personal care items (e.g., opened cosmetics, health products)
* Sale or clearance items (marked as “final sale”)
Return Shipping
* Customers are responsible for return shipping costs unless the item is damaged or incorrect.
* We recommend using a trackable shipping method. We are not responsible for items lost in return transit.
Refunds
* Once we receive and inspect your returned item, we will notify you of the status of your refund.
* If approved, your refund will be processed to your original method of payment within 5–7 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at return@buymegasaleszone.com within 48 hours of delivery with photos and a brief description. We’ll resolve the issue quickly with a replacement or refund.
Contact Us
For any questions about your return or our policy, feel free to reach out to us at return@buymegasaleszone.com.